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Volunteer Opportunities 2017

GB Taekwondo is pleased to announce that we are hosting the 2017 World Para Taekwondo Championships and the 2017 World Taekwondo Grand Prix in London this October.

These events are being held concurrently at The Copper Box Arena on the Queen Elizabeth Olympic Park, “home” to the London 2012 Olympic Games.

Both of these world-class events will feature only the best Olympic & Paralympic Taekwondo athletes from around the globe.

The 19th October will see the staging of the 2017 World Para Taekwondo Championships, with over 200 athletes from more than 60 countries starting their qualification journey towards Tokyo 2020, where Para Taekwondo will feature for the first time.

This will be followed on the 20th, 21st & 22nd October 2017 by the World Taekwondo Grand Prix, the showcase pinnacle of the Olympic sport featuring the top stars, including double Olympic Champion Jade Jones for the first time in London since the home games.

There are many exciting volunteering opportunities available before, during and after these ground-breaking events and we invite you to join our volunteer family!

Taekwondo experience is not necessary for any of the volunteer roles.

If you would like to be a part of this exciting event and contribute to the success of these fantastic tournaments – then please take a look at the roles available below and complete a volunteer application form.

Uniform

You will receive a free event t-shirt to wear during the event. If you could also wear, either, plain black trousers or skirt and black shoe’s – it would be appreciated.

Expenses & Refreshments

You will receive a £5 meal payment, for each shift worked and an expenses fee of £5 per day towards transport costs to and from home to the workplace. There will also be tea, coffee, and water available inside the venue.
Shifts

Roles may take place around the Copper Box Arena, at training venues, hotels, transport hubs and Heathrow or London City Airports.

The roles and shifts available are detailed below.

Role Overviews
1. Airport “Meet n Greet Services”
2. Drivers
3. Hotel Services
4. Training Venue
5. Ticketing
6. Stewarding
7. Rig/De-rig Team
8. Athlete Match Processing
9. Media/PR Support
10. Hospitality/Protocol & Ceremonies
11. Registration
12. Video Replay Support
13. Broadcasting
14. Fan & Community Zones
15. Entertainment Team

ROLE DESCRIPTIONS AND NUMBER OF POSTS AVAILABLE

Number per shift: 18

Shift times:

Sunday 15th October 9.00am – 3.00pm 2.30pm – 10.00pm
Monday 16th October 9.00am- 3.00pm 2.30pm – 10.00pm
Tuesday 17th October 9.00am- 3.00pm 2.30pm – 10.00pm
Wednesday 18th October 9.00am- 3.00pm 2.30pm – 10.00pm

Description:
Working alongside our transportation company and local area supervisors – you will be the “first face” of London, as international teams, officials and VIP’s arrive at London Heathrow’s five terminals or at London City Airport looking for that friendly face to greet them after a long journey!

You will identify and meet participants, working to an arrivals sheet and at quieter times you will be stationed at a welcome desk.

Your role is to approach teams as they arrive, flag your presence, welcome and guide them to central event transportation points, assisting them with all immediate needs on arrival.

Number per shift: 3

Shift times:

Sunday 15th October 8.00am – 4.00pm 3.30pm – 8.00pm
Monday 16th October 8.00am – 4.00pm 3.30pm – 11.00pm
Tuesday 17th October 8.00am – 4.00pm 3.30pm – 11.00pm
Wednesday 18th October 8.00am – 4.00pm 3.30pm – 11.00pm
Thursday 19th October 8.00am – 4.00pm 3.30pm – 11.00pm
Friday 20th October 8.00am – 4.00pm 3.30pm – 11.00pm
Saturday 21st October 8.00am – 4.00pm 3.30pm – 11.00pm
Sunday 22nd October 8.00am – 4.00pm 3.30pm – 11.00pm
Monday 23rd October 8.00am – 4.00pm 3.30pm – 8.00pm

Description:
Working alongside the VIP Transport Manager – you will be required to drive event VIP fleet cars between airports, sports venues, hotels and functions as needed. You will be responsible for transporting international federation guests and will need to have good local knowledge, have a clean driving licence and are comfortable driving around busy areas of the city.

This is a very interesting and rewarding role, but you will need to be flexible around shift times as this role is varied, sometimes taking you to various locations at unusual times.

Number per shift: 10

Shift times:

Monday 16th October 9.30am – 3.00pm 2.30pm – 10.00pm
Tuesday 17th October 7.30am – 3.00pm 2.30pm – 10.00pm
Wednesday 18th October 7.30am – 3.00pm 2.30pm – 10.00pm
Thursday 19th October 7.30am- 11.00am 5.00pm – 9.00pm
Friday 20th October 7.30am- 11.00am 5.00pm – 9.00pm
Saturday 21st October 7.30am- 11.00am 5.00pm – 9.00pm
Sunday 22nd October 7.30am- 11.00am 5.00pm – 9.00pm
Monday 23rd October 7.30am – 3.00pm

Description:

Based at the official and team hotels, you will assist guests with check in and rooming issues. You will be assigned to look after specific international groups and act as their liaison with the Organising Committee, helping with transport and accommodation issues, ensuring their needs are met in a friendly manner and providing schedules & information when requested.

Excellent communication, language and problem solving skills are useful for this enjoyable role.

Number per shift: 5

Shift times:

Monday 16th October 10.00am- 3.00pm 2.30pm – 8.00pm
Tuesday 17th October 9.00am- 3.00pm 2.30pm – 8.00pm
Wednesday 18th October 8.00am- 3.00pm 2.30pm – 8.00pm
Thursday 19th October 8.00am- 3.00pm 2.30pm – 10.30pm
Friday 20th October 8.00am- 3.00pm 2.30pm – 10.30pm
Saturday 21st October 8.00am- 3.00pm 2.30pm – 10.30pm
Sunday 22nd October 8.00am- 3.00pm 2.30pm – 9.00pm

Description:
Working with the Training Venue Supervisor, you will manage the comings and goings of teams as they arrive for training slots. This role will be based at the Copper Box Arena.

Teams are allocated training slots, usually pre-booked at specific times.

You will liaise with each team on arrival, check bookings and ensure they have access to their booked training area and facilities.

Towards the end of each teams’ allocated slot, you will ensure they vacate the training area.

As part of this role you will also supervise the transport drop off and pickups of the teams at the venue, liaising with the transport manager and venue staff to ensure smooth movement of vehicles in and out of the arena.

Number per shift: 6

Shift times:

Thursday 19th October 8.00am- 3.00pm 2.30pm – 10.00pm
Friday 20th October 8.00am- 3.00pm 2.30pm – 10.00pm
Saturday 21st October 8.00am- 3.00pm 8.00am- 3.00pm
Sunday 22nd October 2.30pm – 9.00pm

Description:
Volunteers would be responsible for the checking of pre-sold tickets and assisting ticketing agents in the selling of new tickets to members of the public.

You would also assist at the Front of House Services desk dealing with any on the door enquiries such as late accreditation pickups.

The individuals chosen for this role must have a track record in dealing with large gatherings of members of the public in a crowded space.

A helpful and calm manner is essential.

Number per shift: 15 (4 on Tuesday & Wednesday only)
Shift times:

Tuesday 17th October 9.30am- 3.00pm 2.30pm – 8.00pm
Wednesday 18th October 9.30am- 3.00pm 2.30pm – 8.00pm
Thursday 19th October 9.30am- 3.00pm 2.30pm – 8.00pm
Friday 20th October 8.00am- 4.00pm 3.30pm – 10.30pm
Saturday 21st October 8.00am- 4.00pm 3.30pm – 10.30pm
Sunday 22nd October 8.00am- 4.00pm 3.30pm – 10.30pm

Description:
Responsible for the stewarding of spectators and directing athletes towards the changing and medical facilities whilst ensuring participants/spectators do not enter restricted and VIP areas. Working with the Floor Manager, you will control access to specific areas of the venue including the back of house area and the competition floor.

On none event days (Tuesday and Wednesday) duties will consist of ensuring only authorised personnel have access to the venue build & competition hall plus directing participants attending training, weigh in’s and registration.

A calm and pleasant demeanour with the public is required for this role.

Number per shift: 10

Shift times:

Monday 16th October 10:00am – 4:00pm 3:30pm – 8:00pm
Tuesday 17th October 10:00am – 4:00pm 3:30pm – 8:00pm
Wednesday 18th October 10.00am – 4.00pm 3:30pm – 10:00pm
Sunday 22nd October 6:00pm – 10:00pm
Monday 23rd October 10.00am – 4.00pm

Description:
Volunteers will be helping with the set up and dismantling of the competition venue before and after the main competition days. This could include the laying and removal of mats, venue branding, furniture positioning and assisting technology suppliers with cabling and general venue preparation.

This is quite a physical but enjoyable role so a certain level or fitness and stamina is helpful (but not essential as we find things to do for everyone!)

This role gets you under the skin and behind the scenes of a major event and is very rewarding as you see the whole event come together and stand back and think – I did that!

Reporting to the Floor Manager.

Number per shift: 20

Shift times:

Thursday 19th October 8.00am – 3.00pm 2.30pm – 10.30pm
Friday 20th October 8.00am – 3.00pm 2.30pm – 10.30pm
Saturday 21st October 8.00am – 3.00pm 2.30pm – 10.30pm
Sunday 22nd October 8.00am – 3.00pm 2.30pm – 10.30pm

Description:

You will be working as part of a team to guide athletes through the match preparation process and out into the arena for their matches and back again.

This is one of the most constantly busy area of the event giving volunteers numerous opportunities to engage with athletes and coaches from around the world. If you are a “people person” with good organisational skills, this role will give great satisfaction.

Responsible to: The Holding and Transition area managers.

Number per shift: 2

Shift times:

Thursday 19th October 8.00am – 3.00pm 2.30pm – 10.00pm
Friday 20th October 8.00am – 3.00pm 2.30pm – 10.00pm
Saturday 21st October 8.00am – 3.00pm 2.30pm – 10.00pm
Sunday 22nd October 8.00am – 3.00pm 2.30pm – 9.00pm

Description:
Responsible for supporting the PR team manager and the journalists who attend the event. The role will include working between the competition floor, the press room and results services, ensuring information and results are kept up to date and the needs of the journalists are met. This role is ideal for people interested in learning how the media and broadcast areas work.

Responsible to: The Media managers.

Number per shift: 6

Shift times:

Thursday 19th October 8.00am – 3.00pm 2.30pm – 10.30pm
Friday 20th October 8.00am – 3.00pm 2.30pm – 10.30pm
Saturday 21st October 8.00am – 3.00pm 2.30pm – 10.30pm
Sunday 22nd October 8.00am – 3.00pm 2.30pm – 9.30pm

Description:
Working with the Head of Protocol – this is a varied and busy role operating in different areas across the event throughout the events days. Key working areas include:
• VIP accreditation and VIP functions
• Officials & Referee functions
• Opening & Closing Ceremonies
• Medal presentations
• National & flag ceremonies

Number per shift: 6

Shift times:

Monday 16th October 9.30am- 3.00pm 2.30pm – 7.00pm
Tuesday 17th October 9.30am- 3.00pm 2.30pm – 7.00pm
Wednesday 18th October 9.30am- 3.00pm 2.30pm – 7.00pm
Thursday 19th October 8.30am- 3.00pm 2.30pm – 10.30pm
Friday 20th October 8.00am- 3.00pm 2.30pm – 10.30pm
Saturday 21st October 8.00am- 3.00pm 2.30pm – 10.30pm
Sunday 22nd October 8.00am- 3.00pm 2.30pm – 9.30pm

Description:
Responsible for assisting teams arriving at the venue, registering for the event and athlete weigh in processes.
During competition days, the role will switch to the administration support office inside the competition hall assisting with results processing, further weigh-ins and other technical services.

Responsible to the Event Office Manager.

Number per shift: 12

Shift times:

Thursday 19th October 8.00am- 3.30pm 3.00pm – 10.30pm
Friday 20th October 8.00am- 3.30pm 3.00pm – 10.30pm
Saturday 21st October 8.00am- 3.30pm 3.00pm – 10.30pm
Sunday 22nd October 8.00am- 3.30pm 3.00pm – 9.30pm

Description:
Volunteers working in this area can switch between interesting roles.

The first role prepares the athletes for the next match for competition by ensuring they are wearing the correct electronic body protectors and the transmitters are functioning correctly. This is an overlapping and checking role with the court officials.

Volunteers then switch to handling match video cameras ensuring the action is caught at all times during each match. If you have a good understanding of technology, then this role is ideal for you.

Responsible to the Competition Floor & Video Managers.

Number per shift: 3

Shift times:

Thursday 19th October 8.00am – 3.00pm 2.30pm – 10.30pm
Friday 20th October 8.00am – 3.00pm 2.30pm – 10.30pm
Saturday 21st October 8.00am – 3.00pm 2.30pm – 10.30pm
Sunday 22nd October 8.00am – 3.00pm 2.30pm – 10.00pm

Description:
Working alongside the TV production team in providing camera support to rings during preliminary rounds of the event. At quieter broadcast times, you can assist with video support on each competition court.

Working with the Head of TV production.

Number per shift: 15

Shift times:

Thursday 19th October 8.00am- 3.00pm 2.30pm – 10.00pm
Friday 20th October 8.00am- 3.00pm 2.30pm – 10.00pm
Saturday 21st October 8.00am- 3.00pm 2.30pm – 10.00pm
Sunday 22nd October 8.00am- 3.00pm 2.30pm – 10.00pm

Description:
This varied role is based on the main public concourses and involves interacting with various school, community and fan groups, immersing people in Taekwondo with try-out zones, fun activities and providing useful information about clubs in the local area.

Encouraging more people to do more Taekwondo more often!

If you are a helpful, an outgoing people’s person, this role is ideal.

Responsible to the Community Zones manager.

Number per shift: 6

Shift times:

Thursday 19th October 8.00am- 3.00pm 2.30pm – 10.00pm
Friday 20th October 8.00am- 3.00pm 2.30pm – 10.00pm
Saturday 21st October 8.00am- 3.00pm 2.30pm – 10.00pm
Sunday 22nd October 8.00am- 3.00pm 2.30pm – 10.00pm

Description:

This is a front of house role that will involve working and having fun with the Sports Presentation team to engage and entertain spectators and participants inside and potentially outside the arena.

This is a front of house role that will involve working and having fun with the Sports Presentation team to engage and entertain spectators and participants inside and potentially outside the arena.

You could be asked to lead quirky games, crowd entertainment ideas, souvenir distribution, promotional activity and set pieces planned by the entertainment team.

We are looking for fun loving, energetic volunteers who don’t mind larking around and are not afraid to be in front of crowds or cameras.

At other times, you could be asked to engage with the public around the venue, handing out materials and generally helping with the spectator services team at some peak times.

You will need to be outgoing, and good with people!

Responsible to the Presentation team manager.

PLEASE NOTE
Please specify which shifts you can do on the application form.
If you want to volunteer for a full day, please mark two or more shifts on the application form.

TIMETABLE FOR APPLICATION
1. Applications open May 23nd 2017

2. Application closing date September 29th 2017

3. Notification of acceptance & role will be sent out starting August 1st 2017.

So that volunteers understand their roles fully, there will be a pre-event volunteer briefing. At this training session, you will also receive information/training for your specific role, collect your accreditation and championship t-shirt.
For volunteers working in the support areas listed below – your briefing will take place on Sunday 15th October at 6.00pm at the Copper Box Arena.

1. Airport “Meet n Greet Services”

2. Drivers

3. Hotel Services

4. Training Venue & Transport

6. Stewarding

7. Rig/De-rig Team

11. Registration

For volunteers working in the support areas listed below – your briefing will take place on

Wednesday 18th October at 6.00pm at the Copper Box Arena.

5. Ticketing

8. Athlete Match Processing

9. Media/PR Support

10. Hospitality/Protocol

12. Video Replay Support

13. Broadcasting

14. Fan & Community Zones

15. Entertainment Team

We really do ask you to attend this meeting if possible, it should last no more than an hour and will enable you to “hit the ground running” on the first day of your assignment. This pre-event briefing has proved invaluable in past events, so please try to make it.

You can download an electronic version of the application by clicking here and return by post to:

Taekwondo Event Volunteers,
National Taekwondo Centre
Ten Acres Sports Complex
Ten Acres Lane
Manchester
M40 2SP

Or return it by email to:
events@gbtaekwondo.co.uk

Thank you for your support for Taekwondo.

If you have any other questions, please either email us at the address above or call us on 0161 974 7770.

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